Newpark Resources, a leading oil and gas services provider, has selected @hand mobility software to support the company’s field service operations. With @hand, Newpark’s mobile service personnel will benefit from mobile applications that manage mission-critical job information related to fluid delivery, fluid disposal, and other service-related tasks at the company’s rig sites.

@hand adds Newpark to a growing list of customers in the energy, manufacturing, and field service markets. Like many @hand customers, Newpark is embracing an industry trend to adopt a fully-electronic and mobile-enabled field ticketing system. With the @hand solution, Newpark expects to optimize and enhance a variety of service management metrics, including DSO (days-sales-outstanding), invoice reconciliation, and job visibility.

The @hand solution will interface with the Oracle E-Business Suite® and connect field teams to the high-value business transactions that directly impact job performance, intra-company communications, and customer satisfaction.